Updated January, 2017       View Neal Richter's profile on LinkedIn

James Neal Richter, PhD

Salt Lake City, UT 84157 | (406)-579-2887 | neal@hebbian.io 

Technology Leader | Data Scientist | Real-Time Systems

Key Skills & Impact

Professional Experience

The Rubicon Project | Playa Vista, CA | 2009 - 2016

Solutions power programmatic, large-scale, and real-time advertising marketplace (like NASDAQ) selling to publishers and buyers. Handled 500B+ HTTP events, 50+ terabytes of data and $2M+ processed per day.

Chief Technical Officer | 2014 – 2016

Evangelist and senior technologist leading $70 million+ OpEx and CapEx budgets plus 200+ staff in engineering, technical and data center operations, applied science, and project management. Evangelized RUBI technology in market. Directed overall technology strategy and technology due diligence for M&A. Reported to president. Collaborated with partners’ executives, CTOs, and product managers. Public CTO issues such as tech budgets, SOX compliance, R&D capitalization.

System: processed $1B in ad spend/year, 500B events and 50TB of data processed/day.

Business results

Technology and management results

Chief Scientist | 2009 – 2014

Second ranking engineering leader and technology evangelist. Led product and engineering team handling real-time auction system, and inventory pricing algorithms for marketplace of 10+ billion ads and millions of dollars per day. Designed market health metrics and visualizations of market dynamics. Supported demand and supply sales teams with new data products. Interfaced frequently with potential customers, partners, and trade press. IPO in April 2014.


  Chief Scientist | 2009 – 2014, cont’d

Others Online | Seattle, WA | 2007 – 2009

Startup that provided audience optimization system for keyword advertising. Acquired by Rubicon Project in 2009.

Chief Scientist (“The Science Guy“)

Recruited to build natural language processing of contextual data sets. Created core algorithm to distill commercially relevant topics and keywords from logs of web page traffic and real-time signals. Used computational advertising reinforcement learning, machine learning, text clustering, natural language processing, and information retrieval.

RightNow Technologies, Inc., RightNow Labs | Bozeman, MT | 1999 – 2007

Leading CRM software provider delivering hosted SaaS solution. Acquired by Oracle in 2011 for $1.5B.

Research Team Project Manager & Sr. Machine Learning Researcher 

Joined startup to conduct applied research and development into use of AI techniques to enhance CRM system. Led team that built software allowing customers to more easily find information, and provide predictive and intelligent analytics. Focused on developing learning algorithms to improve relevance of core search engine. Designed sentiment algorithm to analyze customer service interactions for positive/ negative emotional language.

Education

Executive Certificate in Management and Leadership | MIT, Sloan School of Management | 2010

Courses: Management of Technical Professionals, Business Strategy, Strategic Marketing, Finance

PhD, Computer Science | Montana State University | Bozeman, MT | 2010

Specialization: Optimization. Minor subject area: Mathematics. Dissertation: Crossover and Mutation in Theory of Evolutionary Algorithms

MS, Computer Science | Utah State University | Logan, UT | 2003

Specialization: Artificial Intelligence. Thesis: Fuzzy Evolutionary Cellular Automata

BS, Computer Science | Montana State University | Bozeman, MT | 1998

Minors: Math and Computer Engineering

KeyTechnologies

C/C++, Java, Hadoop, Python, etc

Artificial Intelligence, Neural Networks and Optimization Algos

Protocol geek (HTTP, OpenRTB)

Natural Language Processing

Machine learning and data mining

Mathematics and statistics


Awards

CTO of the Year (Enterprise)| LA Business Journal |2016

Outstanding PhD Student Researcher Award | organization | 2010

Innovative Applications of Artificial Intelligence Award (presented by Tom Mitchell) | 2002

Industry Activities

Consultant | Hebbian Labs | Salt Lake City, UT | 2015 – present

Technical Advisor | CognitivLabs | New York, NY | 2015 – present

Technical Advisor | MediaForge Inc. | Salt Lake City, UT | 2011 – 2012 (acquired by Rakuten)

Board Member | IAB Tech Lab | city, state | 2011 – present

Co-Chair | OpenRTB Committee | city, state | 2011 – present

Patents

8,600,734  Method for routing electronic correspondence based on the level and type of emotion contained therein

8,583,628  Recursive document network searching system having manual and learned component structures

8,527,324  Predictive and profile learning salesperson performance system and method

8,505,027  Elective data sharing between different implementations of a software product

8,321,455  Method for clustering automation and classification techniques

7,730,072  Automated adaptive classification system for knowledge networks

7,478,103  Method for clustering automation and classification techniques

7,289,949  Method for routing electronic correspondence based on the level and type of emotion contained therein

6,434,550  Temporal updates of relevancy rating of retrieved information in an information search system

Multiple Others Pending

Publications

Alden H. Wright, Tomas Gedeon, J. Neal Richter, "On the Movement of Vertex Fixed Points in the Simple GA",

Foundations of Genetic Algorithms 2011, Schwarzenberg, Austria.

B. Wall, N. Richter, R. Angryk, "Generating Concept Hierarchies from User Queries",

T.Y. Lin, A. Wasilewska, F. Petry, Y. Xie (Eds.), Data Mining: Foundations and Practice, Series: Studies in Computational Intelligence, Springer-Verlag. 2009. ISBN 978-3-540-78487-6.

J. Neal Richter, Alden Wright and John Paxton.  "Ignoble Trails - where crossover is provably

harmful", PPSN X 2009. 10th International Conference on Parallel Problem Solving From Nature.

Stephen D. Durbin, Doug Warner, J. Neal Richter, and Zuzana Gedeon "Organic Knowledge Management for Web-based Customer Service", In Knowledge Management: Concepts, Methodologies, Tools, and

Applications, M. E. Jennex, Ed., IGI Global, 2008, pp. 1971-1986.  

J. Neal Richter, Anthony Arnone "Refactoring the HtDig Search Engine"

WWW 2007, Banff, Alberta, Canada  May 2007

Alden Wright, J. Neal Richter "Strong Recombination, Weak Selection, and Mutation” GECCO 2006, Seattle, WA July 2006

Bob Wall, Neal Richter, Rafal A. Angryk, "Generation of Concept Hierarchies

from User Queries in IR Systems", Workshop on the Foundations of Semantic Oriented Data and Web Mining, The Fifth IEEE International Conference on Data Mining Houston, Texas, November 2005

   

J. Neal Richter, John Paxton. "Adaptive Evolutionary Algorithms on Unitation,

Royal Road and Longpath Functions." IASTED Computation Intelligence Conference, July, 2005 Calgary, Alberta

J. Neal Richter, Alden Wright, John Paxton. "Exploration of Population Fixed Points Versus Mutation Rates for Functions of Unitation", Workshop on Evolutionary Computation Theory, GECCO-2004 June 26-30, 2004 Seattle, Washington

 

Stephen D. Durbin, Doug Warner, J. Neal Richter, and Zuzana Gedeon "Organic Knowledge Management for Web-based Customer Service", in Organizational Data Mining: Leveraging  Enterprise Data Resources for Optimal Performance, H. R. Nemati and C. D. Barko, Eds., Idea Group Inc., 2004, pp. 92-108.

 

Stephen D. Durbin, J. Neal Richter, and Doug Warner, "A system for affective rating of texts", in Proceedings of the 3rd Workshop on Operational Text Classification, 9th ACM SIGKDD International Conference on Knowledge Discovery and Data Mining Washington, DC. 2003.

   

Stephen D. Durbin, Doug Warner, J. Neal Richter, and Zuzana Gedeon, "Information Self-Service with a Knowledge Base That Learns," AI Magazine, 23(4): Winter 2002, 41-50

J Neal Richter and David Peak, "Fuzzy Evolutionary Cellular Automata," Intelligent Engineering Systems Through Artificial Neural Networks,Proceedings of International

Conference on Artificial Neural Networks In Engineering (ANNIE 2002) : Smart

Engineering System Design: Neural Networks, Fuzzy Logic, Evolutionary Programming, Artificial Life and Data Mining, Saint Louis, Missouri, USA, vol. 12, pp. 185-191, November 10-13, 2002.

Neal Richter, Zuzana Gedeon, Stephen Durbin, Doug Warner, and Bikramjit Banerjee, "Fuzzy Adaptive Clustering and Classification for Browsable Document Directories," Intelligent Engineering Systems Through Artificial Neural Networks,Proceedings of International Conference on Artificial Neural Networks In Engineering (ANNIE 2002) :

Smart Engineering System Design: Neural Networks, Fuzzy Logic, Evolutionary

Programming, Artificial Life and Data Mining, Saint Louis, Missouri, USA, vol. 12, pp. 185-191, November 10-13, 2002.

Stephen D. Durbin, Doug Warner, J. Neal Richter, Zuzana Gedeon: RightNow eService Center: Internet Customer Service Using a Self-Learning Knowledge Base. AAAI/IAAI 2002, pp 815-821.

Doug Warner, J. Neal Richter, Stephen D. Durbin, Bikramjit Banerjee: Mining user session data to facilitate user interaction with a customer service knowledge base in RightNow Web. KDD 2001, pp 467-472.


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